Privacy Policy for Platen.ai

Effective Date: Jan 1st, 2024

Introduction

Welcome to Platen.ai. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and use our services.

Information Collection

  • Personal Information: We collect information that personally identifies you, such as your name, email address, and other contact details when you register for an account, subscribe to our newsletter, or interact with our services.
  • Usage Data: We automatically collect information on how you interact with our platform, such as the pages visited, time spent on pages, and other relevant usage statistics.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Use of Information

The information we collect from you may be used in one of the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website and services based on the feedback and interactions you provide.
  • To send periodic emails regarding updates, related product or service information, and announcements.

Information Sharing and Disclosure

  • Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: Platen.ai may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

User Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@platen.ai